Terms of service

Submitting the booking form or writing to us on WhatsApp is a request, not a confirmed appointment. A booking becomes binding once we confirm the service, date and location with you.

We usually reply within minutes during working hours.

Services are carried out at the address you provide, or, as an alternative, we can collect the vehicle and return it after the service, usually within two to five hours depending on its condition.

Depending on the selected service, suitable access, space and permission from the property or marina may be required. We confirm the practical requirements before the appointment.

Every vehicle is assessed individually. The achievable result depends on the condition of the paint, interior and materials. We describe what we expect to be possible before starting and never promise the complete removal of defects, stains or odours.

If your plans change, please tell us as early as possible so we can move the appointment. We may reschedule where weather, access or safety conditions make the work impractical.

Prices depend on the vehicle, its condition and the selected service. We share the applicable price with you before the appointment is confirmed. Payment is due after completion unless agreed otherwise.

We work with care and appropriate products for the surfaces treated. Pre-existing damage, wear or defects that become visible during the service are not attributable to us. Nothing in these terms limits liability where Spanish law does not allow it.

Spanish law applies to these terms and to the services carried out.