Privacy policy

Arnold Trojer (Avana Ibiza), Calle Caldetes, Edificio Jupiter, Escalera A, Puerta 2, 07817 Sant Jordi, Ibiza, Balearic Islands, Spain, is responsible for the processing of personal data collected through this website.

You can reach My Car Wash Ibiza by telephone or WhatsApp on +34 642 428 677, by email at Office@avana-agency.com, or through the booking form on this website.

Through the booking form we collect your name, telephone or WhatsApp number, an optional email address, your location in Ibiza, vehicle make and model, the service you are interested in, an optional preferred date and any message you add.

If you contact us by WhatsApp or telephone, we process the details you share in that conversation.

Our hosting and form provider may process technical data such as IP address and browser information in order to deliver the website securely and prevent spam.

We use these details to answer your enquiry, recommend a suitable service, agree an appointment and carry out the requested work. The legal basis is your consent and the steps necessary to enter into or perform a service agreement.

We do not use your details for automated decision making or profiling, and we do not sell them.

Form submissions are handled by our form provider Formspree and delivered to our internal mailbox. The website is delivered through our hosting provider. These providers act as processors on our instructions and may store data outside the EU under the safeguards set out in their own terms.

Enquiry details are kept for as long as needed to handle the request and any follow-up, and afterwards only where a legal retention period applies, for example for invoicing records.

You may request access, rectification, erasure, restriction, portability or object to the processing of your data at any time by contacting us with the details above. You may also lodge a complaint with the Spanish data protection authority (AEPD).

This website uses only the technical storage required for the site to function. We do not use advertising or tracking cookies.